A calm AI that answers your clients while you work.
Aria handles Instagram DMs, website chats, and Messenger replies for spas, salons, and beauty businesses. Trained on your services, hours, and policies — so she sounds like you.
No credit card · 25 free replies · cancel anytime
Aria replies where your clients already message you
Website widget
One-line embed snippet on your booking page.
Instagram DMs
Connect your Business account in 2 clicks (Meta approved).
Messenger
Same connection, same training, same replies.
Voice
Phone receptionist — coming soon on Concierge tier.
Why owners pick Aria
Built for beauty businesses — not a generic chatbot.
Save 2–4 hours a day
Stop typing the same 'how much, what time, where are you' replies on Instagram. Aria handles them — with your tone, your prices, your policies.
You stay in control
Aria escalates to you on anything she's unsure about. Every reply is logged + reviewable. Flag a bad reply with one click; she learns from it.
Trained on your business
Upload your service menu, FAQs, price list, or a PDF guide — Aria reads it and uses it. Up to 25 MB per document.
Sounds calm, not scripted
Pick a persona — warm, professional, playful — and Aria writes in that voice. No robotic 'please contact us for more information.'
How it works
Three steps. Under ten minutes.
Sign up free
No credit card. 25 free AI replies to test the bot on your business before paying anything.
Train Aria
Upload your services + FAQ + price list (PDF or text). Add a personality. Test in the playground.
Connect a channel
Drop the widget on your site or connect Instagram. Aria starts replying — you stay in your day.
Simple pricing
One credit per AI reply. No surprises.
6 tiers. OS subscribers save 10% on every paid Aria plan.
Studio
$249 /mo
10,000 credits / mo
- Website
- Messenger
- API access
- Priority support
Concierge
$399 /mo
15,000 credits / mo
- Website
- Messenger
- API access
- Priority support
- White-label included
- Voice · Coming soon
Questions
Honest answers.
Is Aria really free to start?+
Yes — 25 AI replies per month, no credit card. You only pay when you outgrow the free tier and pick a paid plan. Free agents are deleted after 14 days of inactivity to keep the system lean — log in once a week and you keep your training data.
How is this different from Chatbase or generic AI chatbots?+
Built specifically for beauty businesses. Aria understands booking, hours, packages, gift cards, refund policies, and the kinds of questions spa clients actually ask. She also escalates anything medical-adjacent (Botox, lasers, contraindications) to you instead of guessing — a safety layer most generic bots skip.
What does "1 credit per AI reply" mean?+
Every time Aria sends a reply to a client, that uses one credit. The plan you pick determines how many credits you get per month. Top-ups are $29 per 1,000 if you run out mid-cycle — no auto-charge surprises.
Do I need to be a Spa OS subscriber to use Aria?+
No. Aria is its own product. If you also subscribe to the full Avena Flow Spa OS (booking, POS, payments, memberships), you save 10% on every paid Aria tier — but Aria works standalone.
Can I see what Aria says to my clients?+
Yes. Every conversation is logged in your Aria Inbox. Read transcripts, flag a bad reply, leave 👍/👎 feedback. Aria learns from your corrections so she gets better over time.
What happens to my data if I cancel?+
You can export your contact list as CSV anytime. After cancellation, your data stays accessible for 30 days then deletes. Detailed privacy policy at /privacy.